Data Protection Policy

Thrill Privacy Policy — Your Information Is Completely Safe With Us

Thrill takes the personal privacy of its members very seriously. Everything about how your information is collected, stored, and used is laid out transparently right here.

Last Updated: January 2026
Bangla Version
Our Security Commitment
SSL Encryption Protected
Your data is never sold to third parties
Secure Data Storage
Members in Control of Their Own Data
Cookie Control Options

Key Points of the Privacy Policy

How Thrill Protects Your Data — At a Glance

Minimum Data Collection

Thrill collects only the information that is strictly necessary to provide its services. No unnecessary data is ever requested.

Advanced Encryption

All your personal data and financial transactions are secured with 256-bit SSL encryption — no one can intercept them in transit.

Used With Your Consent

Your information is used only with your consent and for specified purposes. You may withdraw your consent at any time.

Control Your Data

You can view, update, or delete your personal data at any time. These rights belong entirely to you.

Not Third Parties

Thrill never sells your personal data to third parties. It is not shared either, except where required by law.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. We respect your preferences.

This Privacy Policy is the data protection agreement between thrill (thrill.onl) and its members. By using thrill, you are considered to have accepted this policy.

01 Introduction

Welcome to thrill. We understand that sharing personal information online can be a concern — and that's completely valid. This Privacy Policy clearly explains how your data is handled.

Thrill is a responsible gaming platform that puts members' privacy above business interests. Our Privacy Policy is built in line with international data protection standards.

This policy applies to the thrill.onl website, mobile app, and all thrill services. If you have any questions, feel free to contact us directly.

02 What Data We Collect

Thrill only collects data that is necessary to provide its services. The types of data collected are outlined below:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Management & Communication
Financial Information Payment Methods, Transaction History Payment Processing & Fraud Prevention
Gaming Information Bet History, Game Logs, Wins & Losses Service Improvement & Responsible Gaming
Technical Information IP address, device type, browser Security & Technical Support

Thrill also automatically collects certain data such as site usage patterns, page visits, and click activity. This information is used to improve your experience on the site.

03 Use of Collected Information

Thrill uses your information for the following specific purposes:

  • To create, manage, and verify your account
  • To process payments and withdrawals
  • To provide customer support
  • To offer you relevant bonuses and promotions
  • To prevent fraud and money laundering
  • To meet legal obligations
  • To Ensure Responsible Gaming
  • To improve site functionality and security

Thrill analyzes your gaming data to support responsible gaming. If we detect any unusual patterns, we may reach out to you directly.

Thrill never uses your data for unrelated purposes or for any new purpose you have not consented to. If your data ever needs to be used for a new purpose in the future, we will ask for your consent.

04 Data Sharing & Disclosure

Thrill does not sell or share your personal data with third parties for commercial purposes. Data may only be shared in the following limited circumstances:

  • Payment Processors: Limited information is shared with payment partners such as Mobile Pay and Nagad to process payments
  • Legal Authorities: Data may be disclosed to authorities in accordance with legal obligations under Bangladeshi law
  • Game Providers: Necessary data may be shared with game software providers to operate specific games
  • Fraud Prevention Agencies: Your information may be verified with specialist agencies to prevent financial fraud

In all such cases, strict data protection agreements are in place and only the minimum necessary information is shared.

Thrill never sells your data to advertising companies, data brokers, or other online gaming platforms.

05 Data Protection Measures

Thrill uses industry-leading technology to keep your data secure:

  • 256-bit SSL/TLS encryption on all data transmissions
  • Data stored in our databases is kept in encrypted form
  • 24/7 security monitoring system
  • Regular security audits are conducted
  • Staff access to data is restricted through role-based controls
  • Firewall and intrusion detection systems are active
  • Regular data backups are stored on secure servers

Please keep in mind that no organization can guarantee 100% security on the internet. We encourage you to do your part — use a strong password and never share your login details with anyone.

06 Cookie Policy

Thrill uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: Essential for the site to function properly, such as maintaining your login session
  • Functional Cookies: To remember your preferences and settings, such as language selection
  • Analytics Cookies: Collects information to understand how the site is used — all data remains anonymous
  • Security Cookies: To prevent fraud and unauthorized access

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

07 How Long Your Data Is Retained

Thrill retains your data for defined periods. Retention periods vary depending on the type of data:

  • Account data: up to 5 years after account closure
  • Financial transaction records: up to 7 years as required by law
  • KYC documents: up to 5 years after verification
  • Customer Support Chat: Up to 2 years after the issue is resolved
  • Site analytics data: up to 13 months

After the specified period, data is automatically deleted or anonymized. Certain data may need to be retained longer due to legal obligations.

08 Your Rights

As a Thrill member, you have the following rights over your personal data:

  • Right to Know: You can find out what data we hold about you
  • Right to Rectification: You can request corrections to any inaccurate information
  • Right to Erasure: You can request deletion of your data in certain circumstances
  • Right to Portability: You can receive your information in a clear, readable format
  • Right to Object: You may object to the use of your information for specific purposes
  • Right to Withdraw Consent: You can withdraw your consent at any time

To Exercise These Rights support@thrill.onl to send us an email. We will respond within 30 business days.

Please note that deletion requests may not always be fulfilled in full, as certain data — such as financial records — must be retained due to legal obligations.

09 Children's Privacy

Thrill strictly does not collect data from or provide services to anyone under the age of 18. Age verification is carried out at the time of registration.

If a parent or guardian believes their child has registered on Thrill without authorization, please contact us immediately at support@thrill.onl. We will close the account and delete all associated data.

10 Third-Party Services & Links

Thrill's platform uses certain third-party services such as payment gateways and game providers. These services have their own privacy policies.

  • Only the information necessary to complete a transaction is shared with payment processors
  • Only the minimum required data is shared with game providers for game operation
  • Data protection agreements are in place with all third parties
  • Thrill regularly monitors third-party data handling practices

Thrill is not responsible for the privacy practices of third parties. We recommend reading their policies before using their services.

11 Changes to the Privacy Policy

Thrill may update this Privacy Policy as needed. When changes are made:

  • The last updated date at the top of the page will be revised accordingly
  • You will be notified by email of any significant changes
  • A notification will be displayed on the site

Continued use of thrill after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

12 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us:

  • Email: privacy@thrill.onl
  • General Support: support@thrill.onl
  • Live Chat: Click the chat icon at the bottom right of the site

We typically respond within 2–3 business days. Complex cases may take up to 30 business days.

When submitting a privacy request, use your registered email address and include your account ID — this helps us resolve your request faster.

Your Data Is Safe — Join Now

Thrill is fully committed to protecting your privacy. Register with confidence and enjoy a safe gaming experience.

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