Safe Gaming Policy

Thrill Responsible Gaming — Stay in Control, Keep the Fun Alive

Thrill believes gaming should be a source of entertainment — not a burden. That's why we give every member the tools and information they need to play responsibly.

18+ Minimum age requirements are strictly enforced
24/7 Our support team is always there for members when they need it
5 items Protection tools are available directly in your account
0 BDT Responsible gaming services are completely free of charge

Responsible Gaming Tools

Thrill helps you stay in control of your own gaming

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once set, it cannot be increased before the designated period ends.

Setting Betting Limits

Decide in advance how much you're willing to wager within a set period. Stay in control and protect yourself from going over budget.

Session Time Limit

Set a time limit for how long you play in one sitting. Once the time is up, Thrill will automatically notify you or log you out.

Cooling-Off Break

Feel like you need a break? Take a temporary pause of 24 hours to 30 days. Your account will be inaccessible during this time.

Self-Exclusion

If you want to step away from gaming for the long term, choose self-exclusion. Your account can be fully suspended for anywhere between 6 months and 5 years.

Loss Limit

Set a loss limit in advance — once you reach it, play stops automatically.

01 What Is Responsible Gaming?

Responsible gaming means treating gaming purely as entertainment — never as a source of income or a way to escape problems. When you bet or play at Thrill, it should be an enjoyable way to unwind, just like watching a movie or playing a sport.

Responsible gaming is about staying in control — you make the decisions, not the game. The moment you consciously decide how much to spend and how long to play, you're already on the right path.

Thrill wants every member to enjoy gaming without coming to harm. That's why we give you all the information and tools you need from the start, so you can keep your gaming habits healthy.

Remember — winning is never guaranteed. Only wager what you can afford to lose. That's the most important rule of responsible gaming.

02 Thrill's Responsible Gaming Policy

As a licensed and regulated gaming platform, Thrill is firmly committed to responsible gaming. Our core principles are:

  • Service is available to individuals aged 18 and above only
  • Every member has the freedom to set their own gaming limits
  • Members showing signs of addiction receive proactive support
  • Self-exclusion and cooling-off requests take effect immediately
  • Responsible gaming services are provided completely free of charge
  • Minors are never targeted in gaming advertisements
  • Problem gamblers are directed toward professional support

Thrill believes a happy, healthy member is our greatest success. That's why we don't just offer entertainment — we build a safe gaming environment too.

03 Warning Signs of Problem Gaming

When gaming starts crossing the line from entertainment to a problem, certain signs tend to appear. If any of the following ring true for you, pause and seek support:

Placing more bets to try to recover money you've lost

Hiding your gaming activity from family or friends

Taking on debt or dipping into savings to fund your gaming

Feeling restless or irritable when you can't play

Neglecting work, studies, or family responsibilities

Trying to stop but keep coming back

You're being dishonest or secretive about your gaming

You feel irritable or upset when you can't play

These signs are not a sign of weakness — they signal a problem that can be solved. Reach out to the Thrill support team or a professional counsellor. There's no shame in it.

04 Self-Assessment

Read through the questions below and answer them honestly. If you answer "Yes" to 3 or more, it's worth seeking support:

I end up spending more on gaming than I planned.

When I lose, I keep playing to try to "win it back."

The people close to me are worried about my gaming.

I can't seem to take a mental break from gaming.

Gaming is starting to affect my daily life.

I see gaming as a way to make money.

05 How to Use Thrill's Protection Tools

After logging in to your Thrill account, all protection tools are accessible from the "Responsible Gaming" section in Settings. They are free of charge and take effect immediately:

  • Deposit Limit: Set how much you can deposit daily, weekly, or monthly. Limit decreases take effect immediately; increases take effect after 24 hours.
  • Betting limit: Set a maximum amount you're willing to bet within a given time period
  • Loss limit: Play will automatically stop once you've reached your set loss amount
  • Session Time: Set how long you want to play in a single session — you'll get an alert when the time is up.
  • Cooling-off: Take a break from 1 to 30 days — your account will be locked during this period
  • Self-Exclusion: Close your account for a period of 6 months to 5 years

Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is a serious decision, so think it through carefully.

06 Simple steps to set your limits

Follow the steps below to set limits on your Thrill account:

1

Log In to Your Account

Log in to your Thrill account with your username and password.

2

Go to the Profile menu

Click your name in the top right and select "Account Settings".

3

Open the Responsible Gaming Tab

Click on the "Responsible Gaming" tab within Settings.

4

Select your preferred limit

Choose from a deposit limit, wager limit, loss limit, or time limit — select the one you need and enter the amount.

5

Confirm

Click the "Save" button. The limit takes effect immediately and you'll receive a confirmation by email.

If you run into any issues or need assistance, contact us via live chat or at support@thrill.onl.

07 Protection of Minors

Thrill strictly prevents anyone under 18 from gaming on our platform. We have put several measures in place to ensure this:

  • Age is verified at the time of registration
  • Age is verified through identity documents during the KYC process
  • No advertising is directed at minors
  • Suspicious accounts are investigated and closed

If you know of a minor using Thrill, please contact us immediately at support@thrill.onl. Parents and guardians are advised to use parental control software on shared devices.

If there are children at home, don't leave your device unattended while logged in to Thrill. Log out and keep your device locked.

08 Tips for Safe & Enjoyable Play

Follow these simple tips for a better long-term experience on Thrill:

  • Set a fixed budget before you play and stick to it
  • Think of gaming as entertainment, not a way to make money
  • Never gamble with borrowed money or your savings
  • Don't play when you're drinking or under emotional stress
  • Don't chase wins by increasing your bets after a win
  • Take regular breaks and make time for other hobbies
  • Talk openly with the people close to you about your gaming
  • Actively use Thrill's limit-setting tools
  • Review your gaming history regularly and keep an eye on your patterns.

09 Support & Contact

You're not alone if you're struggling with gaming addiction or problematic play. Thrill offers direct support and guides you to professional services:

  • Thrill Support: Reach us 24/7 at support@thrill.onl or via live chat
  • Self-Exclusion Request: Close your account at any time from Account Settings or by emailing us.
  • Emergency Break: Need a break right now? Activate a cooling-off period in 1 click from Settings.

Asking for help takes courage. The Thrill support team will listen to your concerns in complete confidence and help you find a way forward.

Remember — responsible gaming at Thrill isn't an added feature, it's our core commitment. As long as you stay safe, we'll be right here with you.

Play Responsibly, Stay Happy

Gaming at Thrill means safe entertainment. Register today and start playing with responsible gaming protection tools in place.

বাংলা